Privacy, security and confidentiality of the clients are very important for us. No matter if you are booking online via our sites or checking for information we assure you that your personal information are protected and managed properly.
Information that we collected are given by you intentionally or unintentionally while visiting our website or while making an online reservation in your hotel. These information or some of them may personally identify you. The information that we collect are such as:
We also collect and save your personal information while you visit our website or mobile application. While doing these you may participate in certain internet services which allow as to know about your country, internet protocol (IP) address, domain server, type of PC, browser that you are using, media access, device details. These information may use for statistical analysis for more relevant advertisement and user experience.
We also may store some information in your device or browser in the form of cookies while you visit our website. This information helps us to maintain and improve the site. “Cookie” transferred to you by a particular Web server may include your IP address, saved passwords and preferences.
All these collected information we use solely for commercial purposes and not for any public or personal reason. This may include details about your reservations, staying and surfing. In addition, it also may include post-stay communications for better user experience and diagnostics.
We may collect and save information about your current location while booking or visiting our site. If you enable “allow” sharing location from your computer or mobile then we can learn about your location from GPS, internet protocol (IP) address etc.
For commercial and business purposes we may use various social media features and for generating traffic. If you use the same platform/s then we may contact you over there in particular circumstances. Features such as Facebook “Follow” and “Like” allow us to see, collect or save your personal information.
We do not collect information about minors or children below the age of 18. However, if we ever need to save any information of children below 18 then the details on the practices that we collected the information for will be mentioned properly within the terms and conditions.
Roys Hotels and Resorts